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Fern Bank Therapeutic Community, is registered with the Care Quality Commission (C.Q.C) as a Registered Care Home that specialises for a client group with varying degrees of mental health illness.
Our philosophy is to provide the environment and care necessary at a level that is supportive but not overwhelming in order to maintain the individuality, respect and self-determination of our clients.
We are registered for clients of all ages but mainly care for the age range of fifty years and above.
Welcome
Client Testimonials
Why Choose Us?
People using the service described their experience as "fantastic" and "I absolutely adore it".
(CQC Report 2012)
Comments about the staff included "They are lovely" and "staff treat you well".
(CQC Report 2012)
We asked people what they thought was the best thing about Fern Bank. Comments included
"everything about it" and "that it is safe".
(CQC Report 2012)
Two people cited the "very good food" as being amongst the best things about Fern Bank.
(CQC Report 2013)
Comments about the care provided included "I am listened to", "I couldn't fault it" and "The staff are great". (CQC Report 2013)
Relatives Testimonials
"Brilliant" the way they felt their views as a previous carer of their relative were validated. They were reassured as the service really understood the needs of their relative. This had been, for them, "imperative" in choosing an appropriate care home.
(CQC Report 2012)
Comments about the staff included "[they are] lovely" and "staff treat you well". A visiting relative confirmed they could visit at any time and that "it feels like it's my [relative's] home".
(CQC Report 2012)
A visitor we spoke to said that they were kept informed about their relative's circumstances and they were confident that their relative was happy and they "couldn't fault the service".
(CQC Report 2013)
Awarded
"Excellent"
Meeting
all standards